
Great knowledge. Helpful hints. Quite reasonable. Thanks!
Angela Phelps - Forestville, MD
I would use Grayton again. The work was good and the plumber was very nice and professional.
Anthony Vitelli - Logan Circle,
Ray Neal is great!!!!
April Roberson - Brightwood, DC
I had my entire house repiped, Ray and Charles showed up each and every day ready to work. They made sure that I had running water each and evening when they left. After the job was done, everything was cleaned and put back in place. At first I was skeptical about getting my house repiped but they made sure this project ran very smoothly and I truly appreciate it!!
April Roberson - NW, Washington, DC
Rodney was wonderful, explained everything thoroughly, performed job with care.
Ashley Calvetti - Washington, DC
Glen arrived on time and was able to give us a speedy estimate. We expected the work to take 2 hours, but he was able to complete it in less time. Glen was very courteous, pleasant, and efficient. I would ask for him by name when I need more work done at my home. Thank you Glen
Barbara Harmon - Capitol Hill, DC
"service rep. was very thorough + professional the job was well done"
Barbara L. Johnson - Trinidad, Wash DC
Shawn Wynn did an excellent job clearing our drain, and saved us thousands of dollars. [ANOTHER COMPANY] came earlier to snake the drain, failed, and told us it was collapsed. They quoted us $2,200 to fix it. Glad Shawn came by and showed us what a competent plumber can accomplish in a matter of minutes! Will highly and gladly recommend Grayton Plumbing to friends and neighbors.
Ben Jones - Petworth, Wash DC
I appreciate the service that Dion provided, although he did not fix anything, he clarified for me the source of the problem. I mistakenly thought that the person who had come out previously did not stop the leak. They did stop the leak but my overflow cover is broken and water was getting into that and dripping onto the floor below in the same place as the leak. I did not have him fix it because the entire tub will be replaced. I appreciate him doing a complete and thorough job.
Carlenia Springer - Arlington, VA
Great praise to Frank for his patience, perserverance and courtesy on a full trying day.
Caroline Gabel - Capitol Hill, DC
Serviceman, Shawn, was extremely knowledgeable and helpful, made repairs thoroughly and efficiently, assisted with additional information and suggestions and was very courteous and pleasant.
Caryle Cammisa - Capitol Hill, DC
Tammy & Terry very efficient & professional. Shawn very efficient, courteous and professional. Referred by Rev. Brian Watson.
Cassandra Kelsey - Washington, DC
This was the best plumbing experience I have ever had. Thanks
Charles Young - Riggs Park
I was very pleased with the work that I had done. Everything was explained to me and conducted in a very professional manner. I will us Grayton Plumbing again!
Charlotte Bell - Washington, DC
Rodney was Very professional & helpful. Would request him again.
Chris Jackson - NW, Washington DC
Jesse did and outstanding job to get our service drain unclogged, Excellent work!!!
Chuck Simonton - Capitol Hill, DC
I was just writing to say how impressed I was with Ray and Mike. Even though the snaking of the driain caused a leak, they were nothing but professional throughout the experience. I've actually just scheduled your company to come replace the pipe in question, and I think that speaks volumes about the quality of service Ray and Mike provided.
Best Wishes,
Corey Owens
Corey Owens - Fort Totten, DC
Andre was very pleasant and professional. He told me from the start whe the possible problems could be and he started with the cheaper end NOT the higher end as most plumbers would do. He had to knock out a wall at the top of my stairs to get to the plumbing fixtures that needed repair and also a small section of my kitchen ceiling. He was thoughtful enough to call Mr Tyler, who Grayton does business with to redo my ceiling, wall and replace a couple of tiles in the wall. Both men did a fantastic job! They both got their jobs done in the quickest time possible without sacrificing their own or Grayton's professional standards. What made me extremely happy was --- they REALLY cleaned up behind themselves once the job was done! I will continue to use your services and will not hesitate to recommend your business to others.
Cynthia Walker - Washington, DC
Very professional and efficient
Dallas Wood - Upper Marlboro, MD
Came as scheduled, diagnosed the problem correctly, solved problem, cleaned up after. Exactly what I wanted.
Daniel Emberly - Adams Morgan, DC
The service was excellent, will recommend to my friends.
Darrell Nearon - SE, DC
Good evening, I would like to truly thank technician Jermaine Wingfield for staying late (to nearly 2:00 in the morning!) this past Thursday (8/26/10) to replace a leaking sink p-trap and install a new garbage disposer. I believe Jermaine's service effort was exceptional, and went above & beyond the trade standard. Again, thank you for your time and consideration. Please pass along our appreciation to Jermaine as well... Regards, Dave A.
David A. - Logan Circle, Wash DC
I was amazed with Bobby Parks work. He is great and you are lucky to have him!!!
Donald Sussman - Capitol Hill, DC
Thanks! Good Service
Dr Russell & Mrs Eleanor Adams - Laurel, MD
Shawn was amazingly knowledgeable about his job. Very neat, never knew he was there after completing needed repairs to my satisfaction.
Edward Dawson - Waterfront, Washington DC
Makre sure you have Frank Grayton take a look at your situation before a Rinnai installation. He has an excellent understanding of the tankless water heater product and how it will meld with your particular situation. And he can explain all of it in layperson's terms. Actually, he's one of the most interesting plumbers we've met.
Elizabeth McGowan - Washington, DC
Michael Fogle was excellent. Patiently examined & explained all that was done.
Elizabeth McLaughlin - Downtown, DC
Shawn Wynn was excellent. Would highly recommend his services installation of tankless water heaters.
Eric Schermerhorn - Capitol Hill, DC
I had basement flooding and sewage backup during the heavy rains this weekend. I recently purchased this house and was very concerned. Thomas Flurry came to my house this morning, and was extremely professional. He provided useful information about Grayton and put me at ease. He got right to work and, after some initial testing, explained to the that the sewer line was backed-up. He was confident and said he would resolved the problem. He removed the basement toilet and snaked all the way to the street. He also used a taze plunger and explained everything he was doing. He cleared the blockage and showed the water flowing out to the street. He stayed an additional 30 minutes, letting water run from the house to make sure the line was fully clear and flushing. He then replaced the toilet and made sure it was shimmed properly (my floor is very uneven) and properly caulked. The toilets and sinks in my house are now operating much better and I am much less concerned about flooding during heavy rains. Thomas was a true professional, and took the time to be courteous and explain everything he was doing. I would highly recommend Thomas and Grayton Plumbing to any of my neighbors or friends. Best, Erik Magdanz XXXX A St SE, Wash DC
Erik Magdanz - Capitol Hill, DC
Michael Fogle is a top notch plumber. Before performing an expensive procedure, he researched the problem on the internet, recommended replacing an inexpensive part, and his recommendation was the solution to our problem. Because of Michael's work, I would recommend Grayton Plumbing to others.
Frank Quest - Capitol Hill, DC
Dear Grayton Plumbing, I want to thank you for the excellent customer service and work on my boiler last week. All aspects of my interaction with representatives from your company exceeded my expectations. The call center representative was courteous and kept me informed as to the schedule and location of the person assigned to fix my problem. The technician assigned to the job (Rodney) was timely and kept me well-informed as to his estimated time of arrival. In addition, Rodney did a great job fixing my boiler. Although he encountered some challenges, he kept me informed of the progress, explained the problem to me in terms that I understood, and when he could not complete the job that evening, he returned the next day promptly to finish the work. Thank you for your excellent customer service. It is a rare find these day.
Regard, Gabby Wong
Gabrielle Wong - Washington, DC
I got your number from the Shepherd's Guide I plan to get a hot water heater, furnace and bathtub from Grayton's.
Gail Tyree - Anacostia, DC
Good services at all times.
Geraldine Johnson - Capitol Hill, DC
Dwayne is a very nice young man.
Gertrude Duffin - Deanwood, Washington DC
Mr. Rodney Simmons was very nice and informative. My phone service was turned off due to my error and you were unable to contact me, so I missed the call and the plumber went to his next appointment. The receptionist asked Mr. Simmons if he would be willing to stop by and take care of our repair after his already full work day and he agreed. That's not an easy thing to do for a family man. He told us about the filtration system, my husband and I will have that installed as soon as we can. We will be using your service again soon. Thank you very much. Charles and Gloria Simms
Gloria Simms - Suitland, MD
Mr. Jesse was very knowledgable, professional and honest. Because of him, I'll use FD Grayton everytime.
HM Fisher - Washington, DC
Shay was extremely patient and thorough.
Iris Winston - Woodridge, DC
Your company did service at my church and did an excellent job. Thank you, Faith Tabernacle Church Keep up the good work Shawn and Mike.
J. Adams - Washington, DC
What can I say, you guys are the best! I'm already planning for some future work.
Jacqueline Holmes - Petworth, Wash DC
Glenn arrived on time and was courteous from day one. He came earlier in the week to assess what I needed and because it was late in the day, I asked to be rescheduled. He answered all of my questions to my satisfaction and was well informed. Excellent service Grayton. I've used Grayton for a number of years but had not met Glenn. I asked if he was new and he said yes. Keep him on. He's a winner for your business and represents you well.
Jacqueline Holmes - Petworth, DC
Rodney Simmons is the best. Efficient and explains what needs to be done so that I can budget for it. -
Jacqueline Holmes - Petworth, Wash DC
I can't say in words what a gentleman you plumber is. The matt and shoe covers? (Never seen a matt and shoe covers worn by a plumber before.)
James Pittman, Sr. - Adelphi, MD
Work performed was excellent and area was cleaned upon completion of work.
Janet Gaines - River Terrace, DC
Called because of coupon on door knob hanger Ad from Ray. The work Ray did was fantastic! The problem we had could have been much more costly but Ray was able to save us a LOT of money because of how he fixed the problem. I would recommend RAY to anyone who would listen. He's honest and cares about his customers. Things that are lost today.
Jay Horvath - Capitol Hill, DC
Jermaine Wingfield has been my technician twice, and both times has been especially pleasant + helpful.
Jeff Lobb - Chevy Chase
Very Professional "All Around"
Joan Schilling - Dupont Circle, DC
Outstanding service, truly professional personnel - courteous; clearly explained billing; A+ !
*Easily the best plumbers, and one ot the best contractors, period, we've ever used.
John Scanlon - Georgetown, DC
Jesse Johnson was very professional and helpful! Great service!
Jonathan Anderson - Brookland, DC
Shawn Wynn does excellent work and is very knowledgeable about plumbing :)
Joyce A. Bryant - Washington, DC
The plumbers represented your company well :)
Joyce Bryant - Anacostia, DC
Jermaine Wingfield - Exceptional.
Judith Welch - Fort Lincoln, Wash, DC
Your Rep. put up green tags to inform me what purpose cut-offs were for. That to me is a great service. Thanks JPG.
Judy Green - Washington, DC
Dion was exceptionally cheerful and patient despite the aggravation of the elevator being out of order for much of his visit, and the fact that the management company had not given me prior instructions about how to get the water shut off. He also explained everything about how my drain and faucet lines were working so that I could understand the repairs done today and what work I might need done in the future. He's really and A-plus workman!
Julie Locascio - Dupont Circle
Michael did a great job and pointed our repairs I might need in the future.
Karen Gardner - Brightwood, Wash DC
The was the most "painless" service experience (business or personal) I've ever had - from start to finish!
Karen Willis - Washington, DC
Good hardworking gentlemen. A special "shout out" goes out to Michael. He worked straight through without taking a break, even after the service job become more complicated. The total price was hard to swallow, but I am sure that I won't have that particular problem for a while.
Katina Taylor - Fort Dupont
With Grayton Plumbing, I was able to get someone to come to my home at the very moment when my plumbing was going bad, but, unlike other plumbing companies I would have to wait for another day and beyond. Grayton Plumbing truly does live up to its name and reputation for top quality service. Thank you Grayton Plumbing for sending someone out to my residence immediately during an emergency when no other company would not. Sincerely, Katrina Hunter
Katrina Hunter - Washington, DC
The technician is efficient and courteous.
Kenneth James, Sr. - Washington, DC
I was SO impressed by how quickly the technician arrived and thoroughly pleased with the service I received. Rodney was courteous and patiently answered all of my questions. He also offered suggestions (and a product, which I purchased) as to how to prevent the problem from occuring again. Very impressive service!
Kristen Edwards - Washington, DC
You were on time, that I like very much.
Lillian Thomas - Washington, DC
I truly appreciated Mr. Wynns professional service and the efforts put forth in assisting me in getting this work done. I have been a loyal customer for 5 years and I rest easy at night knowing the work is of the utmost quality. Thank you for your understanding and assistance. I am sure I will be calling on your company for future work that was brought to my attention by Mr. Wynn.
Linda Elmore
Ray and Dion were professional, friendly and extremely competent. They explained everything they were doing, gave tips to keeping my drain clear and recommend other options for home, plumbing maintenance. Although I hope to never have plumbing issues again, if I do, I know where to turn...to Grayton Plumbing!! Thanks!
Lucinda Babers - Washington, DC
Very Pleasant & Helpful
Marian C. Grover - Forest Heights, MD
Re: Michael Fogle. Left Work areas completely clean. An extremely dedicated and competent professional.
Marilyn Washington - Chevy Chase, Washington, DC
Lawrence was wonderful, explained everything well. Very friendly.
Mary Donovan - Capitol Hill, DC
Plumber that did the job was courteous, was friendly, and I felt safe.
Maxine Tait - Capitol Hill, DC
Charles Kennedy completed two difficult gas line repair jobs that had been bungled and refused by other companies. He is part of a top-notch team at Grayton, I should have called you in the first place!
Michael Hardiman - Capitol Hill, DC
Charles is a 100% skilled experienced professional.
Mike Hardiman
The work done by Mr. Shawn Wynn and associate was clean and efficient. Thanks
Mrs. Doris Porter - Dupont Park, DC
The pilot on the stove kept going out and it was suggested that the gasline be enlarged to increase the flow of gas to the stove. We sought three proposals to have the line replaced. Two of the companies came out and provided quotes based on what we thought was needed, but not Grayton. Grayton came out and did a thorough assessment of the issue and it turned out the new gasline was not needed, only training on the usage of the emergency gas shut-off was required. Grayton saved us a few hundred dollars by independently assessing the issue and not just providing a fix for what appeared to be the problem. Thanks Grayton
New Southern Rock Baptist Church - Petworth, DC
Charles Kennedy was very thorough in his workmanship. He stayed long hours to solve my drainage problem. He cleaned up after himself -- better than I would have done! He came back the next day and finished the job in a timely manner. Thanks Charles and Grayton Plumbing for everthing!
Patricia Bryant
Plumber did an excellent job, as do all of Grayton plumbers. He was a real champ hauling out my old toilet and bringing the new one in today, especially with a heat index of 117 degrees. No complaints, just focused on the job. I'm selling my place and moving out of town. I can only hope I find a plumbing company as good as you guys when I finally settle into a new place in Delaware.
Paul Stone - Cleveland Park NW, DC
Keep doing what you're doing.
Pauline Stephenson - Washington, DC
The plumber, Michael Fogle, was excellent. He initially tried to install the p-trap without cutting into the wall to save money and damage to the wall. I really appreciated him for taking more time and more effort to try to make a more difficult installation.
Peter Knapp - Dupont Circle
Very good at his work, he did a really good job. Thank you so very much.
Rayford Jones - NE, Washington DC
As a Diamond Club member, I am pleased to get a discount on my services. I am so impressed with the logo "Happy today or don't pay" I will share my experience with others.
Regina Richmond - Washington, DC
Shawn Wynn was our service rep. He was great. We just moved in to this condo and didn't know if the water heater was under warranty. He took the time to call the manufacturer to check on the warranty. It was covered. Great service.
Russwin Francisco - Shaw, Washington, DC
I thought it was a really nice touch that he called later in the evening to double-check that the leak had not returned.
Ryan Compton - Washington, DC
The 2 men that came to my house was very good.
Sallie M Collens - Deanwood, DC
Employee was very professional and knowledgeable about the installed equipment.
Samuel Mitchell - River Terrace, Washington DC
When we initially called Grayton Plumbing, it was just about 10pm and we needed help fast. They answered the called and Sean was at our property in an hour. The next morning, they were prepared to resolve the problem and another great plumber, Charles, finished the job. Both Sean and Charles, as well as Tammy who handled the service calls, were knowledgeable, extremely helpful, reliable and truly looked out for us. After the work was done, Charles followed up to be sure there were no problems and we were satisfied. A week later we unexpectedly had to cancel the additional work planned and again, Grayton Plumbing was understanding and professional.. Mr. Grayton himself spoke with me and agreed to credit our account without delay. There is no doubt that when we can move forward with the additional work, we will be contacting Grayton Plumbing. Thank you!
Shannon Kula - Capitol Hill, DC
Thank God for an employee as Mr. S Wynn, very courteous, understanding, & honest.
Shirley Weems - Upper Marlboro, MD
Grayton Plumbing has been great to work with here on Capitol Hill!
Stephanie and Dennis Moore - Capitol Hill, DC
Plumber was great but not very friendly.
Steven Thai - Woodley Park, NW Wash DC
Shawn Wynn was great! He went beyond the expected to help resolve the problem.
Susan DeLaurentis - Palisades, Wash, DC
Excellent service; I so appreciated the quick response, the shoe mat & booties, knowledgeable and friendly demeanor of Mr. Neal.
Tess Scannell - Chinatown, Washington DC
Mr. Michael Fogle was the consummate professional and he exhibited the utmost pride and attention to the detail to the work he performed. He explained the process to me in "every day" language which made it very easy to understand. And he also explained the pricing structure. He took his time and tested the work upon completion. He's a scholar and a gentleman and I was extremely pleased and impressed. My regular plumber wasn't available to get to me - got voicemail several times and I decided to look in the yellow pages and I'm so happy that I did. Mr. Fogle was prompt and as I watched him work I was extremely proud to find an African American Company that has the same standards that I have. If and when I have plumbing needs again, Grayton will be the first company that I will call. Keep up the Good Work.
Tommy Williams - New Carrollton, MD
The plumber was very informative. He completed the job in good timing.
Uretta Todd - Brentwood, Wash DC
Michael did a great job. Added 2 other plumbing problems to the work he was expected to do. Took care of things perfectly.
Vanessa Cieslak - Holloway - Capitol Hill, DC
Bobby is a great technician.
Vanessa Hedgepeth - Capitol Hill, DC
Excellent service, Mr Charles Kennedy was great, well done.
Wahbe Tamari - Palisades, Washington DC
Dwayne was proffesional in his work.
William Fauntroy - North Michigan Park, DC
This was the 3rd time I've use Grayton Plumbing since buying my condo almost 2 years ago. I've never been disappointed in the service. In fact, the quality and value of services provided have always been A+. Thy why I became a Diamond Club member. Rodney was my service tech for this last job...replacing a busted garbage disposal unit. He was great.
Thanks for consistently meeting my expectations. A very satisfied customer, Bill Scaggs
William Scaggs - Thomas Circle, NW DC
I am completely satisfied with all services performed. A job well done.
Willie Parker - Washington, DC
My serviceman - Rodney was great and will ask for him next time.
Winifred Antoine - Waldorf, MD
Thus far, I am very pleased with your company's expertise - professional work. Miss Z.E.C.
Z.E.C. - Congress Heights